Cobram Toyota Loan Car Policy

Cobram Toyota will provide replacement vehicles to customers based on the following terms and conditions:

  • When booking a replacement vehicle, suitable notice is required.
  • A photo copy of your drivers license will be taken (No vehicle can be released without proof the driver holds a current driving license)
  • A replacement vehicle will be supplied with fuel. All we require is the vehicle is returned with a similar amount of fuel as when it was taken.
  • A basic Insurance excess of $2000.00* applies to all replacement vehicles. In the event of an accident you will be invoiced for the full amount of the insurance excess.
  • The Loan Vehicle agreement form must be signed and completed by the customer before the car is issued or taken.
  • The replacement vehicle is to not be taken outside the Melbourne Metro area.
  • Without your co-operation customers who have booked a replacement vehicle the following day will be inconvenienced. There will be no exception to these terms and conditions unless approved in writing from the Service Manager.

* Basic excess for loan car $2000
* Additional age excess for drivers aged between 22 and 24 years $250
* Additional age excess for drivers aged 21 years and under $500
* Drivers over 25 years of age, but licensed less than 2 years in Australia $250

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